S7 Casino's Privacy Policy — How safe your data is with us

S7 Casino is a trusted online gaming platform in Bangladesh. We understand that when you share your information with us, you are placing your trust in us — and protecting that trust is our greatest responsibility.

This Privacy Policy explains what information S7 Casino collects, why we collect it, how it is used, and what rights you have. We always aim to keep data collection to a minimum — only what is strictly necessary.

This policy applies to the S7 Casino website, mobile platform, and all of our services. We may update this policy from time to time — any changes will be reflected in the date shown above, and you will be notified of any significant updates.

S7 Casino collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

What you provide (directly):

• Identity Information: Name, date of birth, and National ID number
• Contact Information: Mobile number, email address
• Account information: Username, password (in encrypted form)
• Financial information: bKash/Nagad number, banking details (for KYC verification)
• Identity Documents: Photo of National ID or passport (if required)

Automatically Collected:

• Device Information: Phone model, operating system, and browser type
• Purpose of use: Which games you played, how long you played, and what bets you placed
• IP address: For security and fraud prevention
• Cookie Information: For session management and remembering your preferences
• Transaction History: Records of deposits, withdrawals, and bets

S7 Casino never uses your information for unnecessary purposes. Details are provided below:

• Account management: For registration, login, and account security
• Payment Processing: To process deposits and send withdrawals
• Service Provision: To offer games, bonuses, and promotions
• Security: To detect and prevent fraud
• Legal obligations: To comply with Anti-Money Laundering (AML) regulations
• Support: To assist you in resolving any issues
• Service Improvement: Analytics to improve the platform
• Marketing: To send you bonus and promotional offers with your consent

S7 Casino never sells your personal information. However, data may be shared in certain limited circumstances:

Service Providers:

Payment processors, game providers, and technology service partners may receive limited data as needed to deliver their services. All such parties are bound by strict confidentiality agreements and may only use the data for their designated purpose.

Legal requirement:

We may be required to disclose data pursuant to court orders, requests from government authorities, or other legal obligations. Reporting suspicious activity in compliance with AML (Anti-Money Laundering) regulations is a legal responsibility of S7 Casino.

S7 Casino employs industry-leading technology to keep your information secure. Our security measures operate across multiple layers of protection.

Please keep in mind — no method of transmission over the internet is 100% secure. S7 Casino ensures the highest level of protection, but you should also protect yourself by keeping your password private and avoiding unfamiliar links.

Cookies are small data files that S7 Casino stores on your device. They help enhance your experience and ensure the platform runs smoothly.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Functional Cookies: To remember your preferences (language, settings)
• Analytics Cookies: To understand how the platform is used — without identifying individual users
• Security Cookies: To detect fraud and suspicious login activity

You can disable non-essential cookies through your browser settings. Please note that some features may not function correctly as a result.

S7 Casino does not retain your information longer than necessary. However, certain data may need to be kept for an extended period to meet legal obligations.

• Active Account: Data is retained for as long as your account remains active
• After account closure: Records are typically retained for up to 5 years in accordance with AML regulations
• Transaction Details: Retained for up to 7 years in compliance with financial regulations
• Support Conversations: May be retained for up to 2 years after the issue is resolved
• Marketing Data: Deleted immediately upon opt-out

You have a number of important rights at S7 Casino that you can exercise at any time:

To exercise any of these rights, please contact S7 Casino's support team. We are required to respond within 30 days.

S7 Casino is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor registers on the S7 Casino platform and this comes to our attention — whether discovered internally or reported — we will immediately close the account and delete all associated data.

S7 Casino may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and, where applicable, notify you by email or SMS.

Continued use of the platform after a policy update will be considered acceptance of the revised policy. We recommend checking this page regularly.

For any questions or concerns about our Privacy Policy, please contact the S7 Casino support team. We are always ready to assist you.

• Get 24/7 support in Bengali via live chat
• Guaranteed response to all privacy requests within 30 days
• Your complaint will be taken seriously and given due consideration